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Terms of Service

Last updated June 9, 2026

1. Acceptance

These Terms of Service ("Terms") govern your access to and use of Caseturn ("we", "us"), including our website, applications, APIs, and related services (collectively, the "Service"). By creating an account, signing an order form, or using the Service, you agree to these Terms.

If you are using the Service on behalf of a law firm, you represent that you have authority to bind that firm, and "you" refers to that firm.

2. Your account

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You must notify us promptly of any unauthorized use.

You must provide accurate registration information and keep it current.

3. Use of the Service

You agree not to:

  • Violate any law or regulation in your use of the Service
  • Attempt to gain unauthorized access to the Service or to other users' data
  • Reverse engineer, decompile, or copy the Service except as permitted by law
  • Use the Service to transmit malware, spam, or harmful content
  • Interfere with the operation of the Service or with other users' use of it
  • Use the Service to develop or improve a competing product
  • Exceed reasonable usage limits we communicate to you

4. Your content

You retain ownership of the data you put into the Service, including matter information, documents, dockets, and communications ("Your Content").

You grant us a limited license to host, process, transmit, and back up Your Content for the sole purpose of providing the Service to you. We do not use the contents of your matters to train AI models without your explicit opt-in.

You are responsible for the legality and accuracy of Your Content and for ensuring you have the rights to upload it.

5. Our intellectual property

The Service, including its software, design, trademarks, and documentation, is owned by us and protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights.

6. Subscription and payment

Plans. You may subscribe to the Service on a monthly or annual basis. Pricing is described on our website or in your order form.

Billing. Subscription fees are billed in advance and are non-refundable except as required by law.

Taxes. Fees do not include applicable taxes; you are responsible for any taxes assessed on your purchase.

Changes to pricing. We may change pricing on renewal with at least 30 days' notice.

7. Cancellation and termination

By you. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods.

By us. We may suspend or terminate your access if you materially breach these Terms or if your account is past due. We will provide notice and a reasonable opportunity to cure where practical.

Data on termination. Following termination, you will have a reasonable period (at least 30 days) to export Your Content. After that period, we may delete Your Content.

8. Service availability

We work to keep the Service available, but we do not guarantee uninterrupted access. We may perform scheduled maintenance and make changes to features over time. Service level commitments, if any, are described in a separate Service Level Agreement.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Caseturn does not provide legal advice. The Service is a tool to help you manage your practice; you are solely responsible for the practice of law and for your professional obligations.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to defend and indemnify us against claims arising from your use of the Service in violation of these Terms or applicable law, or arising from Your Content.

12. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (by email or through the Service) at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the jurisdiction stated in your order form or, if none is stated, the jurisdiction in which Caseturn is headquartered. Any disputes will be resolved in the courts of that jurisdiction.

14. Contact

Questions about these Terms? Contact us at legal@caseturn.com.